Introduction
These Terms and Conditions govern your use of the online course “Boring Products, Fun Ads” (“Course”). By enrolling, you agree to these terms, which form a legally binding agreement between you and Shlomo Genchin (“we”, “us”, “our”).
Course Access
Access to the Course is granted upon full payment. Course access is for personal use only, and account sharing is not allowed. Any unauthorized sharing may result in termination of access without a refund.
Payment Process (Paddle)
Our order process is handled by our payment partner, Paddle.com. Paddle is the Merchant of Record for all purchases made through this website and securely processes all payments.
Paddle acts as the seller of record for payment, billing, refunds, and chargebacks related to your purchase.
Payment details, including card information, are processed securely by Paddle.
Shlomo Genchin does not have access to, and does not store, view, or process any payment details or sensitive payment data. Only Paddle securely handles payment information.
Purchases are also subject to Paddle’s Checkout Buyer Terms, available at:
https://paddle.com/legal/checkout-buyer-terms
If you have any questions about your purchase, course access, or anything else, you’re always welcome to reach out to us directly.
Product Information
Before purchasing, we make reasonable efforts to clearly present product details, pricing, and what’s included. Please review this information carefully before completing your purchase.
Product Errors
We take reasonable steps to allow buyers to review and correct order details before a purchase is completed.
Intellectual Property
All course content, including text, images, videos, and materials, is owned by Shlomo Genchin unless otherwise stated. Redistribution or resale of the Course content is not permitted without explicit permission.
Refunds and Complaints
You are eligible for a full refund within 30 days of purchase.
To request a refund or ask a question about your purchase, you may contact us directly with your order details.
Refunds are processed by Paddle as the seller of record. Paddle may review and handle refund requests in line with applicable laws and its Buyer Terms.
We aim to respond to all inquiries and complaints within a reasonable timeframe and help resolve issues as smoothly as possible.
Support
Paddle handles billing, payment processing, and checkout-related matters.
We’re happy to help with course access, content questions, technical issues, or general questions about the Course.
Support contact: Shlomo@thecreativemarketer.net
Product Fulfillment
After purchase, you’ll receive immediate access to the Course materials.
If relevant, an order confirmation or success page may include additional details related to your purchase.
Prohibited Activities
You agree not to misuse the Course or engage in fraudulent or deceptive behavior, including unauthorized sharing of course materials.
Chargebacks and Disputes
If a chargeback occurs, Paddle manages the process directly with the payment provider.
Chargebacks may involve fees determined by Paddle in accordance with its Buyer Terms and applicable payment rules.
We encourage reaching out early if something feels off so issues can be resolved before escalating.
Changes to Refund Policy, Terms, or Support Details
Any updates to our refund policy, Terms, or support contact details will be reflected on this website and shared with Paddle where required.
Changes to Terms
We may update these Terms from time to time. Continued use of the Course after changes are posted indicates acceptance of the updated Terms.
Termination
We may suspend or terminate access to the Course if these Terms are materially violated.
Privacy Policy
Data Collection
We collect limited personal information, such as your name and email address, to provide course access and support.
Payment information is collected and processed securely by Paddle. Shlomo Genchin does not have access to or store any payment details. Only Paddle processes payment data.
Paddle and Shlomo Genchin act as independent data controllers for personal data related to purchases and course access.
Use of Data
Your data is used to deliver the Course, provide customer support, and (with your consent) send relevant updates or marketing communications.
Data Sharing
We do not sell your personal data.
We may share limited data with trusted tools used to run the Course, such as email delivery, course hosting, or analytics. Purchase-related data is shared with Paddle to process payments and refunds.
Paddle processes personal data in accordance with its own Privacy Policy:
https://paddle.com/privacy
Security
We use reasonable technical and organizational measures to protect your data, including SSL encryption.
Cookies
We use cookies to improve site functionality and understand how the site is used. This may include functional cookies and basic analytics cookies. Where required, consent is requested before placing non-essential cookies.
Changes to Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated clearly.
Refund Policy
Refund Eligibility
You’re eligible for a full refund within 30 days of purchase.
Requesting a Refund
To request a refund or ask a question, contact us with your order details within the 30-day window.
Refunds are processed by Paddle, but you’re always welcome to reach out to Shlomo Genchin directly with questions or concerns.
Non-Refundable Situations
Refunds are not available after the 30-day period.
Complaint Resolution
If something doesn’t feel right, please contact us first and we’ll do our best to help.
For billing or payment-specific issues, Paddle may also be involved as the seller of record.